Infralink, formerly IMMS, is a purpose-built application that integrates design documentation, maintenance management, performance tracking and asset management for critical infrastructure. Our development and support teams are committed to continuous improvement based on best practices and, equally important, user feedback. Application updates always place priority on maximizing information integrity and building the most intuitive user experience.

Select a version below to learn more about new features and capabilities.


  • v3.5.44 Release - Coming Soon

    Check back for details

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  • v3.5.42 - New Feature Highlights (July 2024)

    Highlighted features include:  Manage Design Profiles Grid View; Feature-Flexible Issue Management Case Category Type; and Permission-Restricted Custom Fields

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  • v3.5.40 - New Feature Highlights (March 2024)

    Highlighted features include: New "Hours (beta)" Section of Case Details Panels; Customizable Case IDs; and Service Budgets.

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  • v3.5.38 - New Feature Highlights (January 2024)

    Highlighted features include: Creating Tasks for "Future" System Element Statuses; Enhanced Labor Estimation and Calculation for System Elements; Problem Causes Ensure Accurate MTBF Calculations; Total Activity Time in Work Ticket Details; Enhanced Display and Navigation of Uploaded Files; and My Work View (Beta Stage)

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  • v3.5.37 - New Feature Highlights (December 2023)

    Highlighted features include Bulk Cloning Capabilities for Advanced Workflow Configuration; Sequence Template Display within System Element Life Cycle and Status Panels; Estimated Case Labor Calculations; and Estimated Case Labor Calculations.

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  • v3.5.36 - New Feature Highlights (September 2023)

    Highlighted features include Expanded Cloning Capabilities for Advanced Workflow Configurations; New User Controls with the Milestone Report Summary; Improved Presentation of Handling Metrics and SLA Compliance; Coming Soon: Previous PM Task Display on InfraLink Mobile; My Work Dashboard View; and New Look and Feel.

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  • v3.5.35 - New Feature Highlights (July 2023)

    Highlighted features include the Milestone Report, Milestone Summary Report, and Device Task Completion Progress (System Construction and Commissioning), as well as updates on the new User Interface (General Scalability and Usability).

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  • v3.5.34 - New Feature Highlights (May 2023)

    Highlighted features include: Resolve Before Feature for Issue Management (System Construction and Commissioning) and Asset Failure Reporting (System O&M).

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  • v3.5.33 - New Feature Highlights (April 2023)

    Highlighted Features Include: Estimating Work Scope (System Construction and Commissioning); Asset Issues - Tracking Functional Failures to the Asset Record (System O&M); Track SLA Compliance with Improved Handling Metric Capabilities (System O&M); and Assign Default Roles Per Authentication Provider (General Scalability and Usability).

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  • v3.5.32 - New Feature Highlights (February 2023)

    Highlighted features include: PowerDB Integration, Milestone Progress Report and Task-Based Workflow Improvements; Inventory Notifications for Trackable Assets Utilization Triggers; Work Progress Notifications for At Risk and Past Due Handling Metrics; 2-Tier On-Call Coverage Calendar; and Contract Configuration to Support User Access Requests.

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  • v3.5.31 - New Feature Highlights (September 2022)

    Highlighted features include: Bulk Status Transitions via Import; Bulk Completion of Device Tasks via Import; Add Open Issue Flags to Multiple System Element Views; Filter All Cases View by List of Case Numbers; Purge Case Records; User-Friendly Account Reactivation through Reactivation Policy Options; and PowerDB Integration Service 

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  • v3.5.30 - New Feature Highlights (April 2022)

    Highlighted features include: Planned Dates for System Element Life Cycle Statuses, Task-Based Case Status Transitions to align with Task Status Transitions, New Fields for PM Case and Work Package Details Panels (i.e., Actual Start, Actual Finish, Task Completion), and Classification Policy Markings to Default for any Exports/Printouts

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  • v3.5.29 - New Feature Highlights (January 2022)

    Highlighted features include: SMS Text Notifications via AWS SNS Integration; Rules for Default Activity Start Date/Time; Web Application Support for Case Creation and Case Display on Pin-Enabled Drawings; and Milestone Progress Report View. 

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  • v3.5.28 - New Feature Highlights (November 2021)

    Highlighted features include: System Element Configuration Templates; Instance-wide Notification Banners; Work Ticket Owner Permissions; and Expanded Settings for External Case Numbers.

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  • v3.5.27 - New Feature Highlights (August 2021)

    Highlighted features include: Case Links; New Permission: Case Create Restrictions by Case Category; Updating Linked Contracts; Work Progress Notifications by Status Reason; Work Form "Save" and "Save and Exit" Options; and Full-Page Details View for Case Records. 

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  • v3.5.25 - New Feature Highlights (June 2021)

    Highlighted features include: Cases by Category and Status Chart for Saved Views; New Permissions: Contract Service Terms; Billable Labor Widget within Case Details; Suspension History Widget within Case Details; NTE Filter in the All Cases View; and New Contracts Filter: Unresolved Work. 

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  • v3.5.23 - New Feature Highlights (April 2021)

    Highlighted features include: T&M Views; Global Search Field; System Element Full-Page Details View; Resetting Metrics According to Priority Escalation/De-Escalation; Enable Native Work Form File Attachment Naming Schemas; and T&M Views. 

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  • v3.5.22 - New Feature Highlights (February 2021)

    Highlighted features include: Dispatch Board Map; Address Validation for Locations; Multiple Unique ID Search; Display PDF Work Form Data Revisions for System Element (SE) and Preventative Maintenance (PM) Tasks; Disabling Grammarly per Customer Request; and Material Usage and Miscellaneous Expense Tracking via Business Logic.

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  • v3.5.21 - New Feature Highlights (December 2020)

    Highlighted features include: Improved Export capabilities supporting the export of text and numeric field values to MS Excel; and Expanded Production capabilities allowing for the bulk cloning of Task Sequence Templates to a select Contract.

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  • v3.5.20 - New Feature Highlights (October 2020)

    Highlighted features include: Grouped Saved View Chart Expansion; New Grid Views for Case and Work Ticket Forms; Unavailable Schedule Blocks via the Dispatch Board; Optional User-Driven Task Additions to Case or Work Ticket; Secondary Email Added to User Profile; Choice Custom Field Dependencies (Administrative Feature); and Web Client Support for Prepopulating PDF Forms.

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  • v3.5.19 - New Feature Highlights (September 2020)

    Highlighted features include: Increased Contract Template Flexibility (e.g., Link Durability & Merge vs. Overwrite Option for User Role Updates from Template); Improved Asset History, Configuration and Life Cycle Controls (e.g., Asset Details Panel Improvements, Expanded Permissions Related to Asset Status Transitions & Asset Warranty Set at Asset Model); and Expanded Case Import Capabilities.

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  • v3.5.18 - New Feature Highlights (June 2020)

    Highlighted features include: Drawing Exception Reports Based on System Element Type Inclusion; New Work Form Configuration Options (e.g., Optional Pass/Fail Results, Option for Bulk Task Completion & Field-Specific Case Creation); Case Creation from PM Task Details; and Issue Resolution Over Time Dashboard Chart. 

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