With the most recent release of Infralink/IMMS (v.3.5.22), we are happy to offer the following new features and functionality.

Dispatch Board Map

The IMMS web application allows authorized Users to assign and schedule Work Tickets via the Dispatch Board, which now includes a mapping feature. The new Dispatch Map offers a variety of map layouts for Users to choose from, provides current precipitation data, and visually represents scheduled Work Tickets. Each scheduled Work Ticket is represented by a red dot on the surface of the map with Work Tickets in similar locations displayed with the corresponding number of tickets overlaid on a single red dot. 

What You Will See in the User Interface:

• Upon opening the Dispatch Board from the Main Menu, the Dispatch Map will automatically open to the right side of the view. 
• An arrow at the top right corner of the Dispatch Map allows Users to conceal or reveal the Dispatch Map.
• Icons in the corners of the Dispatch map allow Users to control the map layout, zoom in and out, and select what information is displayed on the map.

• Hovering over a Work Ticket dot will display Work Ticket basic such as Assignee, Summary, Location, Ticket Number, and Schedu

  led Date. 

• Clicking on the Work Ticket dot will open the accompanying Details Panel to the right side of the window.

Address Validation for Locations

When Users associate geographical details (e.g., street address) with Location records, IMMS will now validate the information entered and present validated address option based on the User's entry. Selecting a validated address will populate the latitude and longitude fields of the location. This validation will occur when a User manually creates a location or edits a preexisting location, dependent on if a User edits one of the "Address" fields in the location form. 

What You Will See in the User Interface:

• After populating the "New Location" or "Edit Location" form fields and selecting Create or Save, IMMS will present a User with the "Select Address" window prompting them to select from the validated addresses or using the entered address. Selecting a validated address will then populate the latitude and longitude fields of the "New Location" or "Edit Location" form. Selecting Create/Save once more will complete the creation or edit of the location. 

Multiple Unique ID Search

Reporting, via data exports, is one of the most used features of IMMS. The application now offers the ability to filter multiple Unique IDs at once, allowing Users to see the associated Type, Status, Location, etc. for a group of specific devices in a single grid view. With that, Users can now export data for a list of devices as opposed to individual exports that must be manually combined later.

What You Will See in the User Interface:

• When using the Device/Equipment List grid view, Users will now be able to enter in multiple, comma separated, Unique ID values in the Unique ID filter located in the Filter panel. 

Display PDF Work Form Data Revisions for System Element (SE) and Preventative Maintenance (PM) Tasks

Just as Native Work Form history is stored and recorded in updates, PDF Work Forms require similar data logging. Now, when updating/changing information associated with a PDF Work Form for a task the action will be logged as an update in the "Work History" section of the Task Details panel. 

What You Will See in the User Interface:

• The Task Details Panel section titled "Work History" while previously showing only task specific updates such as status transitions, will now show associated Work Form data updates as well.
• Within the Work History, any Work Form related update will present a form icon to the right. Clicking that form icon will display the Work Form and associated form updates.

Disabling Grammarly per Customer Request

Several Users with Grammarly, a grammar-checking software, installed on their computer equipment have reported difficulty entering form data that may not follow standard English language conventions (e.g., serial numbers, model names, etc.) After receiving consistent User feedback, Grammarly has been disabled for IMMS tabs to prevent interference with IMMS activities.

Note: This action will not interfere with the Grammarly support for other, non-IMMS, browser tabs.

What You Will See in the User Interface:

• Grammarly-generated autocorrect functions will no longer interfere with information entered by IMMS Users.

Material Usage and Miscellaneous Expense Tracking via Business Logic

IMMS configurations now offer broader options for the tracking of billable items, including labor, consumable materials, and miscellaneous expenses. When configuring Case and Work Ticket Statuses, which are defined globally, the Instance Administrator can enable or restrict the tracking of billable items per status. For example, the "In Progress" Case Status may allow for tracking of one or more of these billable items, while the "Closed" status restricts all such items from being logged against the Case. When permitted, these items can be added by Users during a Case/WT update or status transition. It is important to note that in order to track a billable item during a Work Ticket update, the Work Ticket's current status and the current status of the associated Case must both allow for tracking of the billable item. Additionally, a Contract's configuration must allow for the tracking of billable items in order for these options to be displayed within the Case/WT update forms.

What You Will See in the User Interface:

• Three Business Logic parameters have been added to Case and Work Ticket status configuration options: 
  • Allow billable labor tracking
  • Allow material tracking
  • Allow miscellaneous expense tracking
• If selected (i.e. enabled) for a Case/WT Status, the above Business Logic parameters will add the following, respective, features to the associated Case/WT update or status transition form:
  
  • "This activity is billable" checkbox in the Activities section
  • Material Usage section.
  • Miscellaneous Expenses section.