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With the most recent release of InfraLink (v3.5.36), we are happy to offer the following new features and functionality.

System Construction and Commissioning

The release of InfraLink v3.5.36 expands Production module capabilities, including the widely used task-based workflows and milestone reporting tools. We are improving the user experience, from project configuration to project reporting. Learn more below.

Expanded Cloning Capabilities for Advanced Workflow Configurations

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Production and installation procedures are often similar across projects, and Work Packages are the InfraLink Cases that track this type of work. Because Work Packages rely on numerous configurations, the ability to clone elements from one project (i.e., Contract) to another offers project teams considerable time savings. Cloning configurations also helps ensure the consistent execution of Projects.  

While the ability to clone a Work Package Template is not new, the process has not carried over all configuration attributes. With improvements in this new release, a cloned Work Package Template now retains the System Element Type(s) criteria from the original Work Package Template.

Also with this release, a cloned Sequence Template carries cloned Sequence Templates maintain a link to the their source template. Now, when a user clones cloning a Work Package Template from one Contract to another, InfraLink will recognize if the associated Sequence Template(s) was also cloned to the target Contract from the same source Contract. In When this situationoccurs, InfraLink will automatically populate the Sequence Template for each System Element Type within the Work Package configuration.

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titleCloning Order for Production Configurations

When cloning Work Package configurations, actions must be completed in the necessary order:

  1. Applicable Custom Fields and Forms are associated with the target Contract.
  2. Task Template(s) is cloned to the target Contract.
  3. Sequence Template(s) is cloned to the target Contract.
  4. The Work Package Template is cloned to the Target Contract.

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Gliffy Diagram
nameProduction Configuration Cloning Improvements
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New User Controls with the Milestone Report Summary 

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Introduced in v3.5.35 of Infralink, the Milestone Report Summary continues to summarize and display milestone progress for System Elements according to their Location. Previously, selecting a Location under the Location column would open the relevant Milestone Report grid view displaying all of the devices at that Location alongside their and their components' relevant milestone progress. Now, the Milestone Report Summary allows Users to further refine the items displayed in the pop-up Milestone Report grid view. Clicking on a cell in the Milestone Report Summary will display drill-down options for viewing the devices and associated components' milestone progress according to their status or schedule compliance. 

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Gliffy Diagram
displayNameMilestone Report Summary Drill-Downs
nameMilestone Report Summary Drill-Downs
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System O&M

The release of InfraLink v3.5.36 expands the already robust set of operations and maintenance capabilities, including SLA advancements and Job Number availability refinement. Learn more about these features, which focus on contract compliance.

Improved Presentation of Handling Metrics and SLA Compliance 

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With the release of web application v3.5.36 and expansion of our new user interface, InfraLink now offers a more intuitive and graphical Handling Metrics summary within the Case Details panel. Clear communications improve awareness, which improves contract compliance!

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titlePlanned O&M Functionality

Coming Soon: Previous PM Task Display on InfraLink Mobile  

The Infralink release establishes the groundwork for future enhanced Task visibility via the mobile client. For every Preventative Maintenance (PM) Task, a mobile User will be able to see the details relevant to the last completed PM Task of that same form and same System Element including Work Form results, completion dates, etc. 

When launched, PM Task results will display if at least one of the following parameters are met: 

  • Same System Element, completed Task, same PM Group, same Work Form, same Work Form revision (picks most recently completed Task)
  • Same System Element, completed Task, same PM Group, same Work Form (picks most recently completed Task)
  • Same System Element, completed Task, different PM Group, same Work Form, same Work Form revision (picks most recently completed Task)
  • Same System Element, completed Task, different PM Group, same Work Form (picks most recently completed Task)

This release introduces system settings necessary for this planned Task feature. Subsequent InfraLink releases will offer the extended functionality. Stay tuned!


General Scalability and Usability

The release of InfraLink v3.5.36 expands on the New User Experience released to Users in v3.5.34 while introducing the My Work view. Learn more about these enhancements below.

New My Work DashboardView (Beta Stage)  

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The introduction of the My Work dashboard is designed with our daily Users in mind. Formatted to be a convenient pre-filtered and pre-sorted view, My Work displays just that - my work. A User's open cases and associated entities (i.e., Work Tickets and Tasks) are displayed in three tabs

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New Look and Feel

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This InfraLink release continues our transition to the new user experience, introduced in v3.5.34. This phase focuses on the consistent display of all record (e.g., Location, Case, Device, etc.) details panels, transition of all User Accounts to the New UI, and enhancement of banners and icons. The new user experience is designed to be more intuitive and less cluttered, while offering significant performance improvements. 

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