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With the most recent release of InfraLink (v3.5.36), we are happy to offer the following new features and functionality.

System Construction and Commissioning

The release of InfraLink v3.5.36 expands Production module capabilities, including the widely used task-based workflows and milestone reporting tools. We are improving the user experience, from project configuration to project reporting. Learn more below.

Expanded Cloning Capabilities for Advanced Workflow Configurations

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Production and installation procedures are often similar across projects, and Work Packages are the InfraLink Cases that track this type of work. Because Work Packages rely on numerous configurations, the ability to clone elements from one project (i.e., Contract) to another offers project teams considerable time savings. Cloning configurations also helps ensure the consistent execution of Projects.  

While the ability to clone a Work Package Template is not new, the process has not carried over all configuration attributes. With improvements in this new release, a cloned Work Package Template now retains the System Element Type(s) criteria from the original Work Package Template.

Also with this release, a cloned Sequence Template carries cloned Sequence Templates maintain a link to the their source template. Now, when cloning a user clones a Work Package Template from one Contract to another, InfraLink will recognize if the associated Sequence Template(s) was also cloned to the target Contract from the same source Contract. If soWhen this occurs, InfraLink will automatically populate automatically populate the Sequence Template for each System Element Type within the Work Package configuration.

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New User Controls with the Milestone Report Summary 

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Introduced in v3.5.35 of Infralink, the Milestone Report Summary continues to summarize and display milestone progress for System Elements according to their Location. Previously, selecting a Location under the Location column would open the relevant Milestone Report grid view displaying all of the devices at that Location alongside their and their components' relevant milestone progress. Now, the Milestone Report Summary allows Users to further refine the items displayed in the pop-up Milestone Report grid view. Clicking on a cell in the Milestone Report Summary will display drill-down options for viewing the devices and associated components' milestone progress according to their status or schedule compliance. 

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System O&M

The release of InfraLink v3.5.36 expands the already robust set of operations and maintenance capabilities, including SLA advancements and Job Number availability refinement. Learn more about these features, which focus on contract compliance.

Improved Presentation of Handling Metrics and SLA Compliance 

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With the release of web application v3.5.36 and expansion of our new user interface, InfraLink now offers a more intuitive and graphical Handling Metrics summary within the Case Details panel. Clear communications improve awareness, which improves contract compliance!

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• A color-coded time bar clearly illustrates the performance time lapsed in relation to the time allowed for each Handling Metric.
  • Green - On Time
  • Yellow - At Risk
  • Red - Past Due
  • Gray - Paused
• Metric status icons visually communicate the metric status and SLA compliance.
  •  Milestone met on time
  •  Image RemovedMilestone met late
  • Image RemovedMilestone not yet met and past due
  • Image RemovedMetric counter paused 
  • The absence of an icon indicates the milestone has not been met and is not past due.
• The time consumed is displayed to the far right of each Handling Metric.
  • Hovering your mouse over this time consumed value will display a pop-up summary for that metric.
• Only applicable Handling Metrics are displayed, by default.  
  • The option to Show All Metrics is available via the section menu (vertical ellipsis)
• The Recalculate tools is available via the section menu (vertical ellipsis).
• A suspension summary, if applicable, is also displayed within the Handling Metric section. The suspension summary displays total suspension time, as well as individual suspension events.

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General Scalability and Usability

The release of InfraLink v3.5.36 expands on the New User Experience released to Users in v3.5.34 while introducing the My Work view. Learn more about these enhancements below.

New My Work DashboardView (Beta Stage)  

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The introduction of the My Work dashboard is designed with our daily Users in mind. Formatted to be a convenient pre-filtered and pre-sorted view, My Work displays just that - my work. A User's open cases and associated entities (i.e., Work Tickets and Tasks) are displayed in three tabs

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What You Will See in the User Interface:

• The My Work view is available from the Main Menu, under the Overview stack on the left-hand side.
• The My Work view has three tabs, all pre-sorted in ascending Due Date order and pre-filtered to include only Open work. See Tab Details below for additional information as to what each Tab displays. 
• Each Case record will consistently display the Case Category, Priority, Status, Case Number, Due Date, and Contract. Dependent on configuration, the Case record may also display the Location, Work Tickets, and User.
• Some items within the My Work view are represented by an icon, as detailed below:

            Case Contract          Case Due Date          Case Location       Location      Associated Work Ticket Count       Count      Case Assignee

New Look and Feel

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This InfraLink release continues our transition to the new user experience, introduced in v3.5.34. This phase focuses on the consistent display of all record (e.g., Location, Case, Device, etc.) details panels, transition of all User Accounts to the New UI, and enhancement of banners and icons. The new user experience is designed to be more intuitive and less cluttered, while offering significant performance improvements. 

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