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This article provides information and guidance on these topics related to the Timeline view.

Table of Contents

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Timeline Commands and Widgets

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Widget

Icon

Function

Select User

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The Select User widget allows a User, with appropriate permissions, to see Timelines for other Users including their Work Tickets and Activities. The User may also select Unassigned, to view unassigned records.

Refresh

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Tap the refresh icon, located in the top right corner of the view, to synchronize Work Ticket or Activity data.
Create Activity

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This widget allows Users to quickly create an Activity for a Case or Contract or create a Work Ticket depending on the currently selected record option.

See Managing Activities or Managing Work Tickets for more information on the configuration.

Timeline Display Selector

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Use this widget to control the Timline Display, allowing the User to select Day, Week or Month.

  • Day - The Timline shows the hour-by-hour breakdown for a selected day with the entire week visible at the top of the window.
  • Week - The Timeline  shows the hour-by-hour breakdown for seven consecutive days with the entire week visible at the top of the window.
  • Month - The Timeline shows the hour-by-hour breakdown for a selected day with the entire month visible at the top of the window. 
Today

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Selecting Today will bring whichever view a User is in to the current date and time.
Timeline Record Selector

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This widget controls which records are displayed on the Timeline, allowing the User to select either Work Ticket or Activity

  • Work Ticket - Displays only Work Tickets assigned to the selected User or Unassigned Work Tickets
  • Activity - Displays logged Activities on the Timeline, as well as Activities logged when working with Cases and Work Tickets

See Managing Work Tickets and Managing Activities for additional information and guidance.

Timeline Day View

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The following illustration introduces features of the Timline Day View.

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displayNameTimeline Day View
nameTimeline Day View
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Timeline Week View

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The following illustration introduces features of the Timline Week View.

 

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displayNameTimeline Week View
nameTimeline Week View
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Timeline Month View

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The following illustration introduces features of the Timline Month View.

Gliffy Diagram
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displayNameTimeline Month View
nameTimeline Month View
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Related Topics

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The following pages offer information and guidance on related topics.

Construction Mode User Interface

Maintenance Mode User Interface

Managing Activities

Managing Work Tickets