As a companion application to the Infrastructure Maintenance Management System (InfraLink), Job Connect extends InfraLink capabilities to field personnel and enables timely access to critical information, near-real time data capture, collaboration, and greater personnel accountability.
This article will discuss the following topics related to Job Connect access.
Mobile Device
Job Connect is presently supported by tablet devices running iOS (i.e., iPads). Windows and Android devices are not supported at this time.
Application Download
App Store
The Job Connect mobile application is available from the App Store.
- Access the App Store from your mobile device.
- Search "Job Connect".
- Download the Job Connect app (from M.C. Dean, Inc.) to your device.
M.C. Dean Employees
M.C. Dean employees should utilize Mobile Iron, the company's mobile device management solution, for software download. Submit a MIS Helpdesk request for mobile device enrollment or if you experience difficulty accessing Job Connect software via Mobile Iron.
Request User Account
To log in to Job Connect, a User must have an active User Account. A User Account can be requested from the Instance Sign In page, using any web browser. See Requesting a User Account for guidance.
Note: If you do not know the Instance URL or experience a problem with your account request, speak with your project manager or the Instance Administrator, who controls Instance access.
Note: M.C. Dean employees can consult the corporate Intranet for information on internal InfraLink Instances.
Mobile Device Login
To access InfraLink using the Job Connect mobile client, a User will need the following:
- Job Connect application installed on his/her mobile device (See the Application Download section above.)
- Activated User Account (i.e., Instance Username and Password)
- URL for the InfraLink Instance
Question: What is an "Instance"?
Answer: Each installation of InfraLink software is assigned a unique web address (i.e., URL) and is referred to as an Instance.
Note: Be sure to use "https://", not "http://", when entering the Instance URL.
To access your InfraLink Instance via the Job Connect mobile client:
- On your mobile device, click the Job Connect icon (shown above).
- You will be presented with a Login page.
- Enter the URL for your InfraLink Instance. Be sure to use "https://".
- Enter your Username.
- Enter your Password.
- Select the appropriate Authentication Provider. The authentication method will be specified as part of your new User Account request. If you have questions about your Authentication Provider, speak to your Instance Administrator.
- Common authentication options include internal authentication via an Instance-maintained list or authentication via your company's Active Directory list.
- The Username and Password fields may change based on your Authentication Provider selection.
- Tap Login.
- Job Connect supports two User Interface (UI) modes. Choose the correct mode for your work:
- Construction - Construction Mode supports construction projects managed in InfraLink. Because of the sequenced and interdependent nature of construction work tasks, Construction Mode downloads and presents a more comprehensive set of project data than Maintenance Mode. Users navigate Construction Mode data via a drawings-based user interface, and project-specific work (i.e., Cases and Sequenced Tasks) is tied to the System Elements included within a design Drawing Set.
- When Construction Mode is selected, the application will prompt you to select the desired Project(s) from a list of All Projects. See Construction Mode User Interface for more information on Project data selection.
- Maintenance - Maintenance Mode supports operations and maintenance projects managed in InfraLink. Maintenance projects typically consist of predefined and scheduled tasks based on a preventive maintenance (PM) strategy and/or on-demand remedial or corrective tasks based on unplanned or unscheduled circumstances. In InfraLink/Job Connect, this maintenance work is represented by PM Tasks, Work Tickets, or Cases, all of which can be assigned to responsible parties and performed independent of other active work. Given the nature of maintenance work Maintenance Mode only needs to download the data set related to the active Users' assigned work.
- When Maintenance Mode is selected, the application will prompt you to Select Strategy. Choose the option that best suits your present operational needs:
- Load All Work - All available work from the associated Instance will be downloaded to your device. This synchronization may take a considerable time to complete, depending on how many records have been created and/or updated since your last download.
- Load My Work - Only the work assigned to you will be downloaded to your device.
- When Maintenance Mode is selected, the application will prompt you to Select Strategy. Choose the option that best suits your present operational needs:
- Construction - Construction Mode supports construction projects managed in InfraLink. Because of the sequenced and interdependent nature of construction work tasks, Construction Mode downloads and presents a more comprehensive set of project data than Maintenance Mode. Users navigate Construction Mode data via a drawings-based user interface, and project-specific work (i.e., Cases and Sequenced Tasks) is tied to the System Elements included within a design Drawing Set.
- Based on your data selection, the application will synchronize your mobile device. Job Connect will display a progress bar. Depending on your data selection, the device synchronization could take from a few minutes to half an hour or more. It is recommended that you download only the data related to your current work.
- Once the requested data is loaded, you will be taken to the Job Connect main page. This landing page will vary based on the UI Mode selected. See Construction Mode User Interface and/or Maintenance Mode User Interface for more information and guidance.
Next Steps
Before jumping in, learn more about Job Connect Settings and each UI Mode.