Brief video tutorials provide an introduction and overview of the features and functionality available via the InfraLink web application.
Web App Basics
How to Request and InfraLink Account and Log in
Grid View Navigation
How to Navigate the All Cases View
How to Navigate the Location Explorer View
How to Navigate System Hierarchy View
How to Navigate the Device Equipment List View
Case Access/Updates
How to View Case Records and Locate Assigned Work
How to Update Cases and Track Costs
Work Ticket Access/Updates
How to View Work Tickets and Locate Assigned Work