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• Construction Mode Users access the Your Assigned Work window by tapping the wrench icon. See the Common Features section for information and guidance on the Your Assigned Work feature.
• Maintenance Mode Users, see My Cases and My Work Tickets views to access assigned work.  See Case Views and Work Ticket Views for information and guidance.

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When using Construction Mode, Project drawings are the basis for UI navigation and access to System Elements and related work (e.g., Tasks).  The User must download all necessary Project data and system drawings before starting work and then access the desired drawing from the Drawing Selector. For instruction and guidance on downloading Project data and drawings, see the Project Selector section. Then see Drawing Selector for guidance on browsing and selecting loaded drawings.

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Cases of the Problem Type are created manually to track an issue or service request.  See Managing Cases for guidance on Creating a Case.

How do I update a

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System Element?

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Answer:

System Elements may be updated to reflect a change in device details and/or to reflect a change in the System Element Status. The management of System Elements varies between Construction Mode and Maintenance Mode. 

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You can easily report a bug, providing both a text and visual summary, using the Technical Support tool in the Settings menu.

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