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Includes: Grouped Saved View Chart Expansion; New Grid Views for Case and Work Ticket Forms; Unavailable Schedule Blocks via the Dispatch Board; Optional User-Driven Task Additions to Case or Work Ticket; Secondary Email Added to User Profile; Choice Custom Field Dependencies (Administrative Feature); and Web Client Support for Prepopulating PDF Forms

With the most recent release of Infralink/IMMS (v.3.5.20), we are happy to offer the following new features and functionality.

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displayNameUnavailable Schedule Blocks
nameUnavailable Schedule Blocks
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titleUnavailable Block Categories

By default, an Unavailable Block may be categorized as: PTO, Training or Off-call. These Category options are not configurable via the UI. If your instance requires additional Unavailable Block Categories, you must contact the InfraLink Customer Success Team for support.

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Optional User-Driven Task Additions to Case or Work Ticket

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  • When accessing PDF Work Forms for completion via the web client, certain form fields will now be prepopulated with IMMS data values, based on form configuration.


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Highlighted features include: Grouped Saved View Chart Expansion; New Grid Views for Case and Work Ticket Forms; Unavailable Schedule Blocks via the Dispatch Board; Optional User-Driven Task Additions to Case or Work Ticket; Secondary Email Added to User Profile; Choice Custom Field Dependencies (Administrative Feature); and Web Client Support for Prepopulating PDF Forms.

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