With the most recent release of Infralink/IMMS (v.3.5.22), we are happy to offer the following new features and functionality.

Dispatch Board Map

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The IMMS web application allows authorized Users to assign and schedule Work Tickets via the Dispatch Board, which now includes a mapping feature. The new Dispatch Map offers a variety of map layouts for Users to choose from, provides current precipitation data, and visually represents scheduled Work Tickets. Each scheduled Work Ticket is represented by a red dot on the surface of the map with Work Tickets in similar locations displayed with the corresponding number of tickets overlaid on a single red dot. 

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• Upon opening the Dispatch Board from the Main Menu, the Dispatch Map will automatically open to the right side of the view. 
• An arrow at the top right corner of the Dispatch Map allows Users to conceal or reveal the Dispatch Map.
• Icons in the corners of the Dispatch map allow Users to control the map layout, zoom in and out, and select what information is displayed on the map.

• Hovering over a Work Ticket dot will display Work Ticket basic such as Assignee, Summary, Location, Ticket Number, and

  Scheduled

  Schedu

  led Date. 

• Clicking on the Work Ticket dot will open the accompanying Details Panel to the right side of the window.

Address Validation for Locations

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When Users associate geographical details (e.g., street address) with Location records, IMMS will now validate the information entered and present validated address option based on the User's entry. Selecting a validated address will populate the latitude and longitude fields of the location. This validation will occur when a User manually creates a location or edits a preexisting location, dependent on if a User edits one of the "Address" fields in the location form. 

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Multiple Unique ID Search

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Reporting, via data exports, is one of the most used features of IMMS. The application now offers the ability to filter multiple Unique IDs at once, allowing Users to see the associated Type, Status, Location, etc. for a group of specific devices in a single grid view. With that, Users can now export data for a list of devices as opposed to individual exports that must be manually combined later.

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Display PDF Work Form Data Revisions for System Element (SE) and Preventative Maintenance (PM) Tasks

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Just as Native Work Form history is stored and recorded in updates, PDF Work Forms require similar data logging. Now, when updating/changing information associated with a PDF Work Form for a task the action will be logged as an update in the "Work History" section of the Task Details panel. 

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Disabling Grammarly per Customer Request

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Several Users with Grammarly, a grammar-checking software, installed on their computer equipment have reported difficulty entering form data that may not follow standard English language conventions (e.g., serial numbers, model names, etc.) After receiving consistent User feedback, Grammarly has been disabled for IMMS tabs to prevent interference with IMMS activities.

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• Grammarly-generated autocorrect functions will no longer interfere with information entered by IMMS Users.

Material Usage and Miscellaneous Expense Tracking via Business Logic

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IMMS configurations now offer broader options for the tracking of billable items, including labor, consumable materials, and miscellaneous expenses. When configuring Case and Work Ticket Statuses, which are defined globally, the Instance Administrator can enable or restrict the tracking of billable items per status. For example, the "In Progress" Case Status may allow for tracking of one or more of these billable items, while the "Closed" status restricts all such items from being logged against the Case. When permitted, these items can be added by Users during a Case/WT update or status transition. It is important to note that in order to track a billable item during a Work Ticket update, the Work Ticket's current status and the current status of the associated Case must both allow for tracking of the billable item. Additionally, a Contract's configuration must allow for the tracking of billable items in order for these options to be displayed within the Case/WT update forms.

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