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With the most recent release of Infralink, formerly IMMS, (v.3.5.23), we are happy to offer the following new features and functionality.

Table of Contents

Technician Display on Dispatch Map

Introduced with the previous release, the Dispatch Map provides a visual representation of scheduled Work Tickets, displays current precipitation data, and offers Users a variety of map layouts to choose from. The newest addition to the Dispatch Map is the representation of technician locations, displayed as truck icons on the map. 

Note

Technicians must allow Location Services on their iPads to enable this feature. To allow Location Services, navigate to the iPad Settings. Scroll down the settings and tap the Job Connect application. Under "Allow Job Connect to Access," tap Location and select "Always". 

What You Will See in the User Interface:

  • If updated within the last 30 minutes, the technician location will be marked by a black truck on the map.
  • If the last location update exceeds the 30-minute threshold, the technician location will be marked by a grey truck on the map.

Gliffy Diagram
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displayNameDispatch Map - Technician Location
nameDispatch Map - Technician Location
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T&M Views

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New Time and Material (T&M) views include the Billable Labor view, the Material Usage view, and the Miscellaneous Expenses view, for the display of invoice-related items. Each T&M view allows Users to customize columns, create and share saved views, and export records on demand or per a specified schedule. All three views display information related to Cases, Contracts, Work Tickets, and Locations. The Work Ticket column will only populate if the billable labor, material, or miscellaneous expense was added during a Work Ticket Update or Work Ticket Status Transition. If the cost-related information was added directly to a Case record, only the Case column will populate. 

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