...
- If updated within the last 30 minutes, the technician location will be marked by a black truck on the map.
- If the last location update exceeds the 30-minute threshold, the technician location will be marked by a grey truck on the map.
| Gliffy Diagram | ||||||||
|---|---|---|---|---|---|---|---|---|
|
T&M Views
...
New Time and Material (T&M) views include the Billable Labor view, the Material Usage view, and the Miscellaneous Expenses view, for the display of invoice-related items. Each T&M view allows Users to customize columns, create and share saved views, and export records on demand or per a specified schedule. All three views display information related to Cases, Contracts, Work Tickets, and Locations. The Work Ticket column will only populate if the billable labor, material, or miscellaneous expense was added during a Work Ticket Update or Work Ticket Status Transition. If the cost-related information was added directly to a Case record, only the Case column will populate.
...