...
| Gliffy Diagram | ||||||||
|---|---|---|---|---|---|---|---|---|
|
Create Case
The Create Case button allows the User to create a Case, such as a support request. The Create Case option will open the New Case form.
...
Additionally, the User Menu provides the ability to manually logout of InfraLink.
Learn more at Managing User Profile and More via the User Menu.
Viewing Pane
Located immediately below the top-level navigation toolbar, the viewing pane is where InfraLink records are viewed, edited and updated. Most InfraLink Views will maintain consistent flow in the layout of the viewing pane.
...
| Gliffy Diagram | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| Info | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
Some standard views, such as the Issue Monitor shown below, display interactive Summary Charts above the grid view. These charts summarize the information (i.e., records) displayed in the grid view. In some cases, Users can filter the items by clicking on a particular area of the chart. Note: Since these charts summarize the records displayed in the grid view, which are selected based on the criteria specified in the Filters panel, changing the filter selections will change the Summary Charts, as well.
|
...