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Gliffy Diagram
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Sync Data

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The Job Connect application displays records downloaded from the associated IMMS InfraLink server. A mobile User must routinely synchronize the mobile application with the associated IMMS InfraLink Instance (i.e., web client) to ensure current records are being viewed and updates performed from the mobile device are uploaded to the Instance server.

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Warning
titleSync Advisory Statement

Users should Sync Data at the beginning and end of each work day. This helps ensure that work assigned to the User is up to date and any local updates are pushed to the IMMS InfraLink server. Daily data synchronization is also key to avoiding most sync errors and data loss.

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Tip

Users should allow adequate time to synchronize data on the mobile device prior to the start of work activities.

Work sites vary by Project/Contract, and network connectivity is not always available or allowed in field locations. Job Connect allows Users to load data to their mobile devices, perform work and log updates via the device, and then upload those changes to the IMMS InfraLink server once network connectivity is available.

It is important for Users to have on-line and off-line strategies for work performance. The routine and timely synchronization of data, between the mobile app and IMMS InfraLink server, is essential for the integrity of information available to the entire team. 

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Tip
titleAvoid Errors and Data Loss - Sync Data Daily

The above scenarios are the most common causes for sync errors. Analysis of these errors has shown that the majority could be avoided if Users consistently synchronize data at the beginning and end of each work day.

Scan Barcode

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IMMS InfraLink supports the barcode labeling and scanning of all trackable physical Assets. When a barcode is physically affixed to an Asset via a printed label, the mobile application's Scan Barcode option allows technicians to quickly scan that label and access records related to the identified Asset. This includes all records (e.g., Cases, Work Tickets, etc.) associated with the paired System Element, which the Asset is installed against.

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This field displays the current IMMS InfraLink web application version that the mobile application is communicating against.

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By default, the mobile application collects anonymous data on use, features, performance measurements and online/offline operation. This data is collected to improve design and reliability and is subject to the posted Privacy Policy at httpshttp://www.mcdeaninfralink.com/imms/privacy_policy.html.

The User can enable/disable data collection using the Data Collection link from the Settings menu.

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