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1. Ensure your PKI/CAC credential is properly seated in your device.
2. Open a new web browser window and navigate to the instance url (i.e., sign-in page)
   1. If you are unsure of the instance URL, request support from your supervisor or Instance Administrator.
3. From the available authentication options, select "I have a PKI credential" 
    

   1. Gliffy Diagram
      name Select PKI Credential Authentication pagePin 1

       
4. You will be prompted to select the appropriate certificate and enter your PIN, if necessary.
    

   1. Gliffy Diagram
      name PKI Certificate Prompt pagePin 1

       
5. InfraLink will scan existing User Accounts for a matching identity. 
6. If no identity match is found, you will be prompted with the message, "Would you like to request a user account?"
7. Click Yes.

   1. Gliffy Diagram
      name No Match New Account Prompt pagePin 1

8.  InfraLink will present the New User Account Request form.
   1. Some required form fields (e.g., first, middle and last name) will be automatically populated from PKI/CAC information.
9. Populate, at minimum, the remaining required fields, marked with an asterisk ( * ):
   1. Notes - Summarize your need for instance access, including your contract/project association and position/role.
   2. Email - Enter the desired email address for contract/project-related communications and InfraLink notifications.
10. Select the Request button at the bottom right corner of the request form

    1. Gliffy Diagram
       displayName New User Account Request Form (PKI) name New User Account Request Form (PKI) pagePin 2

        
11. InfraLink will provide a confirmation message upon successful User Account Request submission.

    1. Gliffy Diagram
       name New Account Request Confirmation pagePin 1

        
12. All New User Account Requests must be reviewed by an Instance Administrator.

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Functionality Available Within InfraLink and Role-Based Access Control (RBAC)

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If you do not use the logout function, InfraLink will terminate your session automatically after a certain period of inactivity. The automatic logout period is configured by your Instance Administrator and may be different from one Instance to another. Typically, it is set to 15-20 minutes. One minute before the session termination a banner that shows remaining time will appear on your screen, notifying you that session termination is approaching. At this point you may let the session expire, or use the Continue button to extend it.

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