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  1. Ensure your PKI/CAC credential is properly seated in your device.
  2. Open a new web browser window and navigate to the instance url (i.e., sign-in page)
    1. If you are unsure of the instance URL, request support from your supervisor or Instance Administrator.
  3. From the available authentication options, select "I have a PKI credential" 
    1.  
    2. Gliffy Diagram
      nameSelect PKI Credential Authentication
      pagePin1
       
  4. You will be prompted to select the appropriate certificate and enter your PIN, if necessary.
       
    1. Gliffy Diagram
      namePKI Certificate Prompt
      pagePin1
       
  5. InfraLink will scan existing User Accounts for a matching identity. 
  6. If no identity match is found, you will be prompted with the message, "Would you like to request a user account?"
  7. Click Yes.
    1. Gliffy Diagram
      nameNo Match New Account Prompt
      pagePin1
  8.  InfraLink will present the New User Account Request form.
    1. Some required form fields (e.g., first, middle and last name) will be automatically populated from PKI/CAC information.
  9. Populate, at minimum, the remaining required fields, marked with an asterisk ( * ):
    1. Notes - Summarize your need for instance access, including your contract/project association and position/role.
    2. Email - Enter the desired email address for contract/project-related communications and InfraLink notifications.
  10. Select the Request button at the bottom right corner of the request form
    1. Gliffy Diagram
      displayNameNew User Account Request Form (PKI)
      nameNew User Account Request Form (PKI)
      pagePin12
       
  11. InfraLink will provide a confirmation message upon successful User Account Request submission.
    1. Gliffy Diagram
      nameNew Account Request Confirmation
      pagePin1
       
  12. All New User Account Requests must be reviewed by an Instance Administrator.

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Tip

After you successfully login to InfraLink, you can update personal information, such as contact details, time zone, etc. via the Update Profile option of the User Menu, accessible from the top-level navigation toolbar. Learn more at Managing User Profile and More via the User Menu.


Functionality Available Within InfraLink and Role-Based Access Control (RBAC)

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If you do not use the logout function, InfraLink will terminate your session automatically after a certain period of inactivity. The automatic logout period is configured by your Instance Administrator and may be different from one Instance to another. Typically, it is set to 15-20 minutes. One minute before the session termination a banner that shows remaining time will appear on your screen, notifying you that session termination is approaching. At this point you may let the session expire, or use the Continue button to extend it.

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