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1. Upon making your selection, you will be directed to the 
2. Click the Request Account link.
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      name New Internal User Account Request pagePin 1

3. The New User Account Request form will appear.
4. Populate all required fields, which are marked with an asterisk (*) and any optional fields that apply.
   1. Authentication/Provider Domain: Select the correct provider dependent on your company.
      1. Following this selection provide a Login Name for your account.
      2. Enter a Password for your account. The Password must meet complexity requirements:
         1. 8 to 50 characters;
         2. one (1) lower case character;
         3. one (1) upper case character;
         4. one (1) digits; and
         5. one (1) special character. 
      3. Re-enter that same Password.
   2. Notes: Specify your project and responsibilities for correct account configuration. A brief description will suffice.
   3. Email: Enter your company email.
   4. First Name: Enter your first name.
   5. Last Name: Enter your last name.
5. Click on Request at the bottom right corner of the window.
6. The application will provide a confirmation that your request was successfully submitted.

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Using the PKI Credential Option (e.g., Government-issued CAC)

Users who will rely on a PKI/CAC credential for instance authentication should follow these steps for InfraLink User Account initiation.

1. Ensure your PKI/CAC credential is properly seated in your device.
2. Open a new web browser window and navigate to the instance url (i.e., sign-in page)
   1. If you are unsure of the instance URL, request support from your supervisor or Instance Administrator.
3. From the available authentication options, select "I have a PKI

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1. credential"

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2. You will be prompted to select the appropriate certificate and enter your PIN, if necessary.

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   2. InfraLink will scan existing User Accounts for a matching identity. 
   3. If no identity match is found, you will be prompted with the message, "Would you like to request a user account?"
   4. Click Yes.

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         name No Match New Account Prompt pagePin 1

   5.  InfraLink will present the New User Account Request form.
      1. Some required form fields (e.g., first, middle and last name) will be automatically populated from PKI/CAC information.
   6. Populate, at minimum, the remaining required fields, marked with an asterisk ( * ):
      1. Notes -

   ...

   1. 1. Summarize your need for instance access, including your contract/project association and position/role.
      2. Email - Enter the desired email address for contract/project-related communications and InfraLink notifications.
   2. Select the Request button at the bottom right corner of the request form

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   2. InfraLink will provide a confirmation message upon successful User Account Request submission.
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            name New Account Request Confirmation pagePin 1

             
      2. All New User Account Requests must be reviewed by an Instance Administrator.

      User Account Approval and Activation

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      Tip
      After you successfully login to InfraLink, you can update personal information, such as contact details, time zone, etc. via the Update Profile option of the User Menu, accessible from the top-level navigation toolbar. Learn more at Managing User Profile and More via the User Menu.

      
      

      Functionality Available Within InfraLink and Role-Based Access Control (RBAC)

      ...

      If you do not use the logout function, InfraLink will terminate your session automatically after a certain period of inactivity. The automatic logout period is configured by your Instance Administrator and may be different from one Instance to another. Typically, it is set to 15-20 minutes. One minute before the session termination a banner that shows remaining time will appear on your screen, notifying you that session termination is approaching. At this point you may let the session expire, or use the Continue button to extend it.

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