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Brief video tutorials provide an introduction and overview of the features and functionality available via the InfraLink web application.

Table of Contents

Web App Basics

How to Request and InfraLink Account and Log in

How to

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View Work Tickets & Location Assigned Work

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Grid View Navigation

How to Navigate the All Cases View

How to Navigate  the Location Explorer View

How to Navigate System Hierarchy View

How to Navigate the Device Equipment List View

Case Access/Updates 

How to View Case Records and Locate Assigned Work

How to Update Cases and Track Costs

How to Status Cases

Work Ticket Access/Updates

How to View Work Tickets and Locate Assigned Work