Job Connect Maintenance
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Mode is one of the two User Interface (UI) modes offered with the
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InfraLink mobile client.
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Maintenance Mode is intended for field personnel supporting preventive maintenance and remedial maintenance projects.
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The Maintenance Mode UI offers user-friendly views and tools for accessing, reviewing and updating PM Cases, Issues and Install Cases, as well as any associated Tasks and related Work Tickets.
This article discusses the following aspects of the
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Maintenance Mode UI.
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UI General Layout
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Before providing guidance on the specific records and tools supported by
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Maintenance Mode, it is helpful to provide a high-level introduction to the User Interface general layout. Then, you will know where to look for things as you explore
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Maintenance Mode capabilities.
The
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Maintenance Mode UI offers a clean and consistent presentation of
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InfraLink records (e.g., Cases, Work Tickets, Work Forms, etc.) along with user-friendly tools to keep work progress updated while on the site or on the go. The UI will adhere to the same general layout, regardless of the records being viewed and managed.
Gliffy Diagram displayName JCM UI General Layout Annotated name JCM UI General Layout Annotated pagePin
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The following components of the UI will be positioned consistently throughout your
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Maintenance Mode experience:
Main Menu - The Main Menu is always positioned vertically along the left side of the screen. The Main Menu allows Users to quickly navigate between the views and records supported by
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Maintenance Mode. See more below.
Settings - The gear icon, located atop the Main Menu, provides Users with quick access to Settings options, including: Sync Data, Scan Barcode, Add Activity, Create Case, What's New, Technical Support, and Log Out. See Settings for more details.
Collapse Main Menu -
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Maintenance Mode offers access to an incredible amount of information and robust tools. Sometimes you need just a little more screen space to see and do everything. Use the Main Menu Collapse icon to reduce the Main Menu to a thin icon bar along the left side of the screen. You don't lose access to any navigation options. They're just smaller.
Viewing Pane - The viewing pane is open area to the right of the Main Menu. This is the area where records will be displayed and updated. The records displayed will vary by the view selected.
View Title - The view title will always be positioned at the center top of the viewing pane.
View/Record Commands - Located in the top right corner of the viewing pane, the view/record commands, represented by icons, provide access to tools associated with the active view or record. The available commands will vary depending on the record type(s) being displayed.
View Options - Located at the very bottom of the viewing pane, the view options allow Users to quickly control the set or subset of records being displayed within a view.
Search/Scan - Available via most views, the search/scan bar at the top of the viewing pane allows Users to quickly search records and scan Assets which are barcoded.
Main Menu
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The Main Menu displays a group of vertically stacked links, which allow Users to navigate the various views supported by
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Maintenance Mode. The table below summarizes those links/views.
Note: The records displayed within any view will depend on the data downloaded to the device. Data download requires connectivity to the Instance server.
Main Menu Link | Icon | View Details |
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| Cases |
| The Cases views display Case records downloaded to the device. Views include: My Cases, New Cases, Pending Cases, and Global Cases. |
See Case Views for more information. | ||
| Work Tickets |
| The Work Tickets views display Work Ticket records downloaded to the device. Views include: My Work Tickets, New Work Tickets, Pending Work Tickets and Global Work Tickets. |
See Work Ticket Views for more information. | ||
| Job Map |
| The Job Map view is an interactive view, which allows Users to navigate Work Tickets within a mapping interface. |
See Jobs Map View for more information. | ||
Locations |
| The Explore Locations view displays the Location records associated with the Cases and Assets downloaded to the device. |
See Location Explorer for more information. | ||
| System Elements |
| The Explore System Elements view displays all System Elements records associated with the Cases downloaded to the device. |
See System Element Explorer for more information. | ||
| Assets |
| The Assets views display Asset records downloaded to the device. Views include: My Assets and Global Assets. |
| Drawings |
| The Drawings view displays all System drawings downloaded to the device. |
See Drawings View for more information. | ||
| Timeline |
| The Timeline view is an interactive view, which allows Users to navigate Work Tickets and Activities within a calendar interface. Records can be displayed by day, week or month. |
| Global Filters |
| Global Filters allow a User to limit the records displayed within any view to only those associated with a specified Contract(s) and/or User(s). |
See Global Filters View for more information. |
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Related Topics
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Each view, accessible from the Main Menu, displays a specific type of record (e.g., Case, Work Ticket, Location, etc.). Some views display the same record type, but present different means of record navigation. For example, the My Cases view and Jobs Map both display Cases assigned to the User. One displays a list of Cases while the other displays those same cases on a map-based interface.
To learn more about the records displayed and functionality available via each
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Maintenance Mode view, use the
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links above or the subpage links below.
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