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1. Ensure your PKI/CAC credential is properly seated in your device.
2. Open a new web browser window and navigate to the instance url (i.e., sign-in page)
   1. If you are unsure of the instance URL, request support from your supervisor or Instance Administrator.
3. From the available authentication options, select "I have a PKI credential" 
   1.  

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      name Select PKI Credential Authentication pagePin 1

       
4. You will be prompted to select the appropriate certificate and enter your PIN, if necessary.
   1.  

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      name PKI Certificate Prompt pagePin 1

       
5. InfraLink will scan existing User Accounts for a matching identity. 
6. If no identity match is found, you will be prompted with the message, "Would you like to request a user account?"
7. Click Yes.

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      name No Match New Account Prompt pagePin 1

8.  InfraLink will present the New User Account Request form.
   1. Some required form fields (e.g., first, middle and last name) will be automatically populated from PKI/CAC information.
9. Populate, at minimum, the remaining required fields, marked with an asterisk ( * ):
   1. Notes - Summarize your need for instance access, including your contract/project association and position/role.
   2. Email - Enter the desired email address for contract/project-related communications and InfraLink notifications.
10. Select the Request button at the bottom right corner of the request form

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       displayName New User Account Request Form (PKI) name New User Account Request Form (PKI) pagePin 2

        
11. InfraLink will provide a confirmation message upon successful User Account Request submission.

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       name New Account Request Confirmation pagePin 1

        
12. All New User Account Requests must be reviewed by an Instance Administrator.

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