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1. Upon making your selection, you will be directed to the 
2. Click the Request Account link.
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      name New Internal User Account Request pagePin 1

3. The New User Account Request form will appear.
4. Populate all required fields, which are marked with an asterisk (*) and any optional fields that apply.
   1. Authentication/Provider Domain: Select the correct provider dependent on your company.
      1. Following this selection provide a Login Name for your account.
      2. Enter a Password for your account. The Password must meet complexity requirements:
         1. 8 to 50 characters;
         2. one (1) lower case character;
         3. one (1) upper case character;
         4. one (1) digits; and
         5. one (1) special character. 
      3. Re-enter that same Password.
   2. Notes: Specify your project and responsibilities for correct account configuration. A brief description will suffice.
   3. Email: Enter your company email.
   4. First Name: Enter your first name.
   5. Last Name: Enter your last name.
5. Click on Request at the bottom right corner of the window.
6. The application will provide a confirmation that your request was successfully submitted.

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      macroId f68fa46b-f8b1-4855-85f2-a9a51b28e6b7 displayName Request Submission Confirmation name New User Account Request Form pagePin 5

Using the PKI Credential Option (e.g., Government-issued CAC)

Users who will rely on a PKI/CAC credential for instance authentication should follow these steps for InfraLink User Account initiation.

1. Ensure your PKI/CAC credential is properly seated in your device.
2. Open a new web browser window and navigate to the instance url (i.e., sign-in page)
   1. If you are unsure of the instance URL, request support from your supervisor or Instance Administrator.
3. From the available authentication options, select "I have a PKI

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1. credential" 
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   name Select PKI Credential Authentication pagePin 1

2. You will be prompted to select the appropriate certificate and enter your PIN, if necessary.
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   name PKI Certificate Prompt pagePin 1

3. InfraLink will scan existing User Accounts for a matching identity. 
4. If no identity match is found, you will be prompted with the message, "Would you like to request a user account?"
5. Click Yes.

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      name No Match New Account Prompt pagePin 1

6.  InfraLink will present the New User Account Request form.
   1. Some required form fields (e.g., first, middle and last name) will be automatically populated from PKI/CAC information.
7. Populate, at minimum, the remaining required fields, marked with an asterisk ( * ):
   1. Notes -

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1. 1. Summarize your need for instance access, including your contract/project association and position/role.
   2. Email - Enter the desired email address for contract/project-related communications and InfraLink notifications.
2. Select the Request button at the bottom right corner of the request form
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         name New User Account Request Form (PKI) pagePin 1

          
   2. InfraLink will provide a confirmation message upon successful User Account Request submission

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      1. Gliffy Diagram
         name New Account Request Confirmation pagePin 1

          
   2. All New User Account Requests must be reviewed by an Instance Administrator.

   User Account Approval and Activation

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