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To access an InfraLink Instance, you must have a User Account specific to that instance. If you do not have a User Account, follow the guidance below to request one.

1. Open a web browser and navigate to the InfraLink instance (i.e., URL) supporting your project, business unit or company.
   1. Note: If you are unsure of the instance URL, request guidance from your supervisor or Instance Administrator.
2. The instance sign-in page displays an option for each authentication method supported by that instance.
3. Select the authentication method that will apply to your new InfraLink user account.
   1. The appropriate option often specifies your company/agency name and the identity verification method.
   2. See the guidance that corresponds with your selection below.

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Using an Enterprise Account Option

1. Upon making your selection, you will be directed to the corresponding Identity Provider (IDP) and prompted to enter credentials.
   1. Note: If you currently have an active IDP session, your identity will be verified without entering credentials.
2. Once your identity is verified, you will be directed back to InfraLink for authentication.
3. If you do not have a User Account for the InfraLink instance, you will be prompted with the question, "Would you like to request a user account?"
4. Click Yes. 

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5. You will be presented with the New User Account Request form.
   1. Some form fields will be pre-populated with data from the enterprise IDP. Leave each prepopulated entry as is.
   2. Any fields with an asterisk * are required.
      
      1. Notes: Specify your project and responsibilities for correct account configuration. A brief description will suffice.
         

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6. Click on Request at the bottom right corner of the window.
7. A message will confirm that your request was successfully submitted.

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Using the Internal Account Option

1. Upon making your selection, you will be directed to the 
2. Click the Request Account link.

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3. The New User Account Request form will appear.
4. Populate all required fields, which are marked with an asterisk (*) and any optional fields that apply.
   1. Authentication/Provider Domain: Select the correct provider dependent on your company.
      1. Following this selection provide a Login Name for your account.
      2. Enter a Password for your account. The Password must meet complexity requirements:
         1. 8 to 50 characters;
         2. one (1) lower case character;
         3. one (1) upper case character;
         4. one (1) digits; and
         5. one (1) special character. 
      3. Re-enter that same Password.
   2. Notes: Specify your project and responsibilities for correct account configuration. A brief description will suffice.
   3. Email: Enter your company email.
   4. First Name: Enter your first name.
   5. Last Name: Enter your last name.
5. Click on Request at the bottom right corner of the window.
6. The application will provide a confirmation that your request was successfully submitted.

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