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To access an InfraLink Instance, you must have a User Account specific to that instance. If you do not have a User Account, you can request one from the Instance Sign In page. 

1. From any web browser, enter and go to the URL associated with the desired Instance. Note: If you are unsure of the Instance URL, speak to your supervisor, Project/Program Manager or Instance Administrator.
2. Click the Request Account link in bottom left corner of the sign-in window.
3. You will be presented with the New User Account Request form. You must complete all required fields, which are marked with an asterisk ( * ). 
   1. Authentication Provider/Domain: Select the correct Authentication Provider/Domain for your User Account. Your Instance Administrator will configure the Authentication Provider/Domain options to be intuitive. Please select the one appropriate for your account. If uncertain, contact your Instance Administrator for assistance. 
      1. A given InfraLink instance may support multiple categories of Users, and the Users may rely on different Authentication Providers/Domains to authenticate with the system. For example, some Users may use their corporate Active Directory/Domain accounts, while the other group of Users may rely on usernames/passwords managed directly in InfraLink. Similarly, an InfraLink Instance may be configured to authenticate Users via PKI certificates, such as DOD Common Access Cards (CAC). 
      2. Your InfraLink Instance may be configured to use PKI certificates for secure access. In such case, you may be prompted to supply your certificate by inserting the smart card (e.g., DOD CAC). Follow the instructions as they are presented.
   2. Enter a Login Name for your account.
   3. If prompted, enter a Password for your User Account. Note: Password requirements may vary based on the Authentication Provider/Domain selected.
   4. Notes: Enter a brief description of your project(s) role and responsibilities. This information informs account configuration.
   5. Email: Enter your company email address.
   6. First Name: Enter your first name.
   7. Last Name: Enter your last name.
4. Once all required fields are populated, click the Request button at the bottom right corner of the form.  
5. If all required information was provided, you will receive a request confirmation message.

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