A User must have a valid InfraLink account and must authenticate with the system to access InfraLink functionality and the data maintained in the system. Depending on the operational requirements and security policy for the particular Instance, one or multiple authentication modes may be available to Users. 

This article will cover the following topics and features:

Authentication Providers

InfraLink supports multiple methods for authenticating its Users:

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Based on the security policy established by the Instance owner of the Instance, the administrator configures one or multiple authentication providers/domains. Each authentication provider/domain definition contains a descriptive user-friendly name, a specific supported authentication mode, and additional mode-specific parameters. By selecting the authentication provider/domain when requesting a new account or attempting to access the application you will be selecting the authentication mode defined for that provider. For instance, if you select an authentication provider configured for username/password authentication against the enterprise Active Directory / LDAP, InfraLink will require you to use the corresponding Active Directory credentials and will validate them against the enterprise directory. 

This article will cover the following topics and features related to accessing InfraLink.

Requesting a User Account

To access an InfraLink Instance, you must have a User Account specific to that instance. If you do not have a User Account, you will be able to can request one by following the "Request Account" link on the Sign In page.When you click on the link, InfraLink will present you with an Account Request form, which will contain a number of fields, including the login name, password (if applicable), contact information, and other data. Please fill out the fields and provide the information necessary for the Instance Administrator to approve your account.from the Instance Sign In page.

1. From any web browser, enter and go to the URL associated with the desired Instance. Note: If you are unsure of the Instance URL, speak to your supervisor, Project/Program Manager or Instance Administrator.
2. Click the Request Account link in bottom left corner of the sign-in window.
3. You will be presented with the New User Account Request form. You must complete all required fields, which are marked with an asterisk ( * ). 
   1. Authentication Provider/Domain: Select the correct Authentication Provider/Domain for your User Account. Your Instance Administrator will configure the Authentication Provider/Domain options to be intuitive. Please select the one appropriate for your account. If uncertain, contact your Instance Administrator for assistance. 
      1. A given InfraLink instance may support multiple categories of Users, and the Users may rely on different Authentication Providers/Domains to authenticate with the system. For example, some Users may use their corporate Active Directory/Domain accounts, while the other group of Users may rely on usernames/passwords managed directly in InfraLink. Similarly, an InfraLink Instance may be configured to authenticate Users via PKI certificates, such as DOD Common Access Cards (CAC). 
      2. Your InfraLink Instance may be configured to use PKI certificates for secure access. In such case, you may be prompted to supply your certificate by inserting the smart card (e.g., DOD CAC). Follow the instructions as they are presented.
   2. Enter a Login Name for your account.
   3. If prompted, enter a Password for your User Account. Note: Password requirements may vary based on the Authentication Provider/Domain selected.
   4. Notes: Enter a brief description of your project(s) role and responsibilities. This information informs account configuration.
   5. Email: Enter your company email address.
   6. First Name: Enter your first name.
   7. Last Name: Enter your last name.
4. Once all required fields are populated, click the Request button at the bottom right corner of the form.  
5. If all required information was provided, you will receive a request confirmation message.

User Account Approval and Activation

All New User Account Requests must be reviewed by an Instance Administrator. Upon the approval of your New User Account RequestAfter your User Account has been approved, you will receive an email notification, which . This notice will be sent to the email address specified on the New User Account Request form.After you successfully login to InfraLink, you can update personal information, such as contact details, via the Update Profile option of the User Menu, accessible from the top-level navigation toolbar.

Logging In With an Existing User Account

If you already have an existing user account, you can use User Account, access InfraLink from the Sign In page to access InfraLink. for the Instance.

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The Sign In page consists of the following controls:

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Note: When using an Active Directory account for authentication, you must access the Active Directory to change your password, not InfraLink.

Functionality Available Within InfraLink and Role-Based Access Control (RBAC)

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